Episódios
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What's the biggest mistake dentists make when it comes to marketing? What's the one thing you can do to market your practice with the most significant ROI? How long does it take to see results with marketing?
Amy asks these questions during her conversation with Xaña Winans, CEO, founder, visionary, and lead strategist at Golden Proportions Marketing.
EPISODE RESOURCES -
https://www.goldenproportions.com/
Click to Schedule a 'Marketing Breakthrough' Introductory Call with Erika Fritz
LOOKING FOR TEAM TRAINING?
Front Desk Goddess Retreat
DALLAS - April 12, 2024
MISSION:POSSIBLE CaseAcceptance Super-Conference!
SALT LAKE CITY - May 8-10, 2024
AUSTIN - November 6-8, 2024
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Did you know that your defensiveness could be killing collaboration and problem-solving? Take a listen to find out what triggers your defensiveness and how to reign it in.
Radical Collaboration by James Tamm
Ted Talk - James Tamm
Looking for Team Training?
Front Desk Goddess Retreat - DALLAS - Friday, April 12, 2024
Register NOW for MISSION:POSSIBLE CaseAcceptance Super-Conference! SALT LAKE CITY, May 8-10, 2024
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Do you wish you could convert more new patient callers? Check out this episode to discover 3 things that could be getting in the way!
EPISODE RESOURCES -
New Patient Welcome Packet New Patient Phone Bullet Points Open-Ended Questions
LIVE Team Training Events –
Front Desk Goddess Retreat SALT LAKE CITY, October 27, 2023 Register NOW for MISSION:POSSIBLE CaseAcceptance Super-Conference! ORLANDO, November 8-10, 2023VIRTUAL Events/Training -
Doctor Webinar - Do you have the GUTS to do what it takes to create the practice you really want? August 25, 8-10 AM MST
Front Desk Goddess Academy - . On-Demand Training for ALL things front office!
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EPISODE RESOURCES -
Open-Ended Questions
7 Ways to get Patients to Call you back
LOOKING FOR TEAM TRAINING? Check out our upcoming LIVE and VIRTUAL Opportunities!
VIRTUAL Team Events –
Front Desk Goddess Retreat - Friday, June 23, 2023, 9 AM - 12 PM, Central
Jump Off the Insurance Hamster Wheel - Friday, July 14, 2023, 9 AM - 12 PM, Central
LIVE Team Events -Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference! In Orlando, November 8-10, 2023
Check out our other podcast - RICH HAPPY DENTIST PODCAST -
What you'll learn in this episode -
How to decide which plan to drop first What to do when patients receive a letter from their insurance telling them to find another dentist Whether or not you should send a letter to patients notifying them of the change How to respond to common patient questionsREGISTER HERE for Jump Off the PPO Hamster Wheel Virtual Event Friday, March 24, 2023 9:00 AM - 12:00 PM, Central time
Free Resource- How to communicate PPO status in a positive way without misleading patients
LOOKING FOR ADDITIONAL TEAM TRAINING?
Check out our new Front Desk Goddess Academy Virtual Courses!
Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference! April 26-28, 2023 in Las Vegas
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Today I have the pleasure of visiting with Mary, Hygienist Extraordinaire! Mary has played an instrumental role in helping the practice transition toward patient-centered systems. As a result of the efforts of Dr. Alan Walker and his entire team, they’ve been able to work less while income while earning MORE INCOME. Not just the doctor, but his entire crew!
Today Mary shares her experience with Brady Group Coaching, and how listening to patients makes a significant difference in patient relationships.
LOOKING FOR TEAM TRAINING?
Check out our new VIRTUAL Courses!
Front Desk Goddess 'Jump Start' '6 Ways We Screw Up Case Acceptance, and How to Recover' Jump Off the PPO Hamster WheelLIVE TEAM TRAINING -
Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference! November 9-11, 2022 in Orlando, FL
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Experience at the front desk in a dental office doesn't necessarily equal success when it comes to answering the phone. In this episode I'll share 5 things that 'experienced' teams are missing when it comes to maximizing new patient opportunities!
New Patient Phone Call Bullet Points
New Patient Welcome Packet and Letter
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If you're allowing gossip, you're killing your team culture! In this episode I'll give you tips on how to 'detox' your team by getting rid of the chatter!
LOOKING FOR TEAM TRAINING?
Check out our new Front Desk Goddess Academy Virtual Courses! LIVE Front Desk Goddess Retreat - Tyler, TX, Friday, October 14th Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference! November 9-11, 2022 in Orlando, FLEPISODE RESOURCES
Gossip Research Dave Ramsey no tolerance for gossip -
Frustrated by flaky new patients who cancel or no show? It could actually be your fault... In this episode I'll share ways to increase the level of value and enthusiasm so that new patients actually show up in your office!
Are you on the verge of BURNOUT?
Do you feel as if you are ALL ALONE when it comes to the challenges you face?
You don't have to do it by yourself! If you’re ready to kick the Sunday night blues to the curb, register now for our brand new Front Desk Goddess Academy All-Access Virtual Coaching!
Looking for live team training? Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference! Nov. 9-11, 2022 in Orlando, FL
Check out our other podcast - RICH HAPPY DENTIST PODCAST
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You can't afford to miss this episode! Amy shares FIVE REASONS why inflation is actually GOOD NEWS for your dental practice.
GOT QUESTIONS? WE HAVE ANSWERS!
Schedule your FREE 30-minute practice evaluation with Amy, or just call 800-592-7239 for more info
LOOKING FOR TEAM TRAINING?
Check out our new Front Desk Goddess Academy ALL-ACCESS Monthly Subscription!
Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference! November 9-11, 2022 in Orlando, FL
Already a Brady Group member? All Events and Resources are included in your membership! Just email Amy for more info - [email protected]
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Most of you are still doing things in your role as a front desk goddess that are actually creating MORE work for you! It's hard to break old habits, change the way we've 'always done it', or maybe we simply don't realize that there's a simpler way that will decrease stress and buy back valuable time.
Check out this episode to find out how you can work smarter!
Office Manager Job Description How to establish systems for each role in the office
EPISODE RESOURCES -LOOKING FOR TEAM TRAINING?
Check out our new Front Desk Goddess Academy Virtual Courses! Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference! November 9-11, 2022 in Orlando, FL Check out our other podcast - RICH HAPPY DENTIST PODCAST -
There's no doubt that micromanagement is toxic. But could you be claiming 'micromanagement' because you don't want to be held accountable? Doctors, are you a 'hands-off' boss, saying you don't want micromanage, when you're really just uncomfortable leading your team?
In this episode, Amy shares her thoughts on micromanagement and how it pushes good team members away and how we can sometimes confuse good leading with micromanaging.
LOOKING FOR TEAM TRAINING?
Check out our new Front Desk Goddess Academy Virtual Courses!
Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference!
April 27-29, 2022 – Dallas, TX or November 9-11, 2022 in Orlando, FL
Check out our other podcast - RICH HAPPY DENTIST PODCAST
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In today's episode, Kathleen and Amy discuss the similarities between successful dental teams and the top NCAA basketball teams that are battling their way through March Madness.
You'll hear FOUR LESSONS that we're learning during March Madness that can be applied in your dental practice that will improve your culture and decrease your stress!
Whether you're a college basketball fan or not, you don't want to miss this episode!
LOOKING FOR TEAM TRAINING?
Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference! April 27-29, 2022 – Dallas, TX
Check out our other podcast - RICH HAPPY DENTIST PODCAST
www.bradygroupllc.com
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YOU DON'T WANT TO MISS THIS!
Today I have the pleasure of visiting with Lina from Alpha dental in Coral Springs, FL. The team at Alpha Dental made the decision 2 years ago to get out from under the constraints of PPO's. Today Lina shares their experience – both the benefits and the challenges.
Lina and Suzie are fellow 'Front Desk Goddesses' at the office of Dr’s Tarek and Maya Assi. While they have done an amazing job, the success the practice has experienced wouldn't be possible without the commitment of every single member of the team.
LOOKING FOR TEAM TRAINING?
Register NOW for Front Desk Goddess Retreat!
February 25, 2022 - Orlando, FL
Check out our new Front Desk Goddess Academy Virtual Courses!
Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference!
April 27-29, 2022 – Dallas, TX
Check out our other podcast - RICH HAPPY DENTIST PODCAST
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Do you think you need more new patients?
Before investing a ton into marketing, listen in as I share 'Three Common Mistakes that occur when a team isn't trained to take advantage of New Patient Opportunities'
LOOKING FOR TEAM TRAINING?
FRONT DESK GODDESS ACADEMY Virtual Courses!
Register NOW for Front Desk Goddess Retreat! February 25, 2022 - Orlando, FL
Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference! April 27-29, 2022 – Dallas, TX
Check out our other podcast - RICH HAPPY DENTIST PODCAST
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Many of you are coming off of your best year ever…. 2021 set a new standard, but half way through January some of you are experiencing ‘covid schedule’ - With the new omicron variant not only are some practices finding themselves short-handed, but short on the schedule as well.
So what do you do? Check out this week's episode to hear more!
LOOKING FOR TEAM TRAINING?
Register NOW for Front Desk Goddess Retreat!
February 25, 2022 - Orlando, FL
Register NOW for VIRTUAL Front Desk Goddess Retreat!
January 28, 2022
Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference!
April 27-29, 2022 – Dallas, TX
Check out our other podcast - RICH HAPPY DENTIST PODCAST
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I love hearing how your practices are booming right now! The last quarter in most dental practices is usually quite fruitful as patients are finally getting in to complete delayed treatment, so a natural busyness is already occurring... add to that the fact that many of you are having record years!
This is both good news, and bad news. We can settle into a comfort knowing that we’re booked ‘til the end of the year, causing us to put some of those important, yet not urgent systems on the back burner. When we do this, we begin to function in reactive mode, just trying to make it to the end of the year.
Fast forward to 2022... you'll have the Sunday evening blues x 100!
It doesn't have to be this way. In this episode I share 5 tips that will help you avoid the Post-Holiday hangover.
LOOKING FOR TEAM TRAINING?
Register NOW for Front Desk Goddess Retreat!
January 21, 2022 - Billings, MT
February 25, 2022 - Orlando, FL
Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference!
April 27-29, 2022 – Dallas, TX
Check out our other podcast - RICH HAPPY DENTIST PODCAST
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We just wrapped up the BEST 3 days in Phoenix with some of the BEST doctors and team members!
Here's why you should join us for our next MISSION:POSSIBLE Case Acceptance Super-Conference....
· You’re exhausted from putting out fires.
· You’re stressed about leaving the office because you ‘need’ the production.
· Your doctor is an excellent clinician because of all of the clinical CE, but you can’t seem to keep a profitable schedule.
· You feel stuck in the weeds and can’t seem to see beyond this month, this week, or just today.
· You are burned-out and stressed.
Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference!
April 27-29, 2022 - Dallas
LOOKING FOR OTHER TEAM TRAINING OPPORTUNITIES??
Register NOW for Front Desk Goddess Retreat!
January 21, 2022 - Billings, MT
February 25, 2022 - Orlando, FL
Check out our other podcast - RICH HAPPY DENTIST PODCAST
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So you've created this monster... it will take some time to change the mindset of the team AND your patients. How do we train our patients that it’s not ok to cancel last-minute, or simply not show up? It starts with YOU!
Related Episodes-
Should we charge a cancelation fee?
How to handle patients that don't confirm their appointments
Study mentioned in episode - University of Arizona by Vinodh Subramanian (student, turned dental marketer) revealed valuable insight from the perspective of the patient as to why they missed dental appointments
LOOKING FOR TEAM TRAINING?
Register NOW for Front Desk Goddess Retreat!
January 21, 2022 - Billings, MT
February 25, 2022 - Orlando, FL
Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference!
November 10-12 - Phoenix, AZ
Check out our other podcast - RICH HAPPY DENTIST PODCAST
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Kathleen and I recently attended The Dental Festival in Miami. It was an amazing boost to spend a week with so many dentists, team members, vendors, speakers and influencers that constantly chase growth.
We gained 5 valuable things that we couldn't wait to come back and share - these things apply to EVERYONE!
If you'd like to check out my talk in Dentistry's Got Talent - check it out HERE at the 3:15 mark!
LOOKING FOR TEAM TRAINING?
Register NOW for Front Desk Goddess Retreat!
January 21, 2022 - Billings, MT
February 25, 2022 - Orlando, FL
Register NOW for MISSION:POSSIBLE Case Acceptance Super-Conference!
November 10-12 - Phoenix, AZ
Check out our other podcast - RICH HAPPY DENTIST PODCAST
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