Episodes

  • Desi dating apps are vying for parental approval. And their strategy seems to be working.

    A couple months ago, Agrima Srivastava, a 29-year-old media professional from Lucknow, had an awkward conversation with her mother. She wanted to know if Agrima had ever heard of Indian dating apps, Aisle and Better Half.

    That was the first time Agrima had an open conversation with her mother about her love life. She told her that she was on dating apps, but homegrown ones like Aisle and Better half, were "just too serious". Funnily enough, the very reason Agrima was hesitant to get on an Indian dating app is why her mom approved of it.

    And Agrima's mom isn't alone. Many Indian dating apps have positioned themselves as the perfect stop gap between casual dating and marriage. It allows people the autonomy to choose their own partner without their parents getting involved, while also connecting them with a pool of potential partners from similar communities and upbringings. It's like parent-approved dating.

    How do they work? And do Indian dating app users need them? We speak to Chandni Gaglani, the head of Aisle and three dating app users to find out.

    Tune in.

    P.S. while you are here, why don't you check out The Ken's early careers podcast, The First Two Years. You can listen to it here.

  • It has been a tough couple of years for India’s Chartered accountants.

    This was and to some extent still is one of the most sought after jobs in the country.

    But lately, the amount of risk involved in their work has been amped up considerably.

    And as a result, CAs have been resigning left, right and centre.

    The reason this is happening is because the auditing industry has been undergoing a major shake-up.

    And behind this shakeup is a relatively new, independent audit regulator called the NFRA, or the National Finance Reporting Authority.

    The NFRA has set all sorts of records in the last two years. Since 2022, it has debarred 78 auditors and imposed close to Rs 20 crore in penalties.


    Tune in.

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  • According to a survey by S&P, more than 75% of Indian adults do not understand basic financial concepts. The gap is 5% more when it comes to women.

    So the rise of financial influencers who simplify complex financial jargon and provide investment advice is not really surprising. But often, they underplay risks and overplay returns, and try to ride the market waves.

    In fact, SEBI, the market capital regulator, has been receiving many complaints and is working on creating a framework of strict guidelines to bring them under its control.

    But reining these ‘finfluencers’ in is a bit of a catch-22 situation.

    Tune in.

  • Since 2021, Toyota and Maruti have been engaged in somewhat of a marriage of convenience.

    The terms were pretty simple. Toyota would share its hybrid technology with Maruti Suzuki. In exchange, Toyota would get to re-enter the pocket-friendly segment.

    So what this meant was that the non-premium Toyota cars sold were actually built by Maruti. And the fully hybrid cars sold under the Maruti label were built by Toyota.

    This arrangement has worked well for both companies for multiple reasons. The biggest of which is the growing popularity of hybrid vehicles in India in the recent past.

    But in the process, EV makers seem to be losing big time.

    Tune in.

    P.S. While you are here, why don't you check out the latest episode of The First Two Years, The Ken's early careers podcast. It's a good one! Akshaya talks about how to network without seeming desperate. Check it out here.

    Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

  • Credit card companies, in their rush to sell more and more cards use a whole gamut of attractive offers—the most popular one being free access to airport lounges. Thanks to this and the sharp rise in domestic air travellers, airport lounges saw of footfall of over 8 million people in 2022.

    What was once an exclusive service became a top-selling feature, even for non-premium cards issued by banks. Lounge access became overused and an expensive bill to foot for credit card issuers.

    Now, one after the other, major banks are revising their lounge policy. But retracting the freebie altogether is not a risk banks can afford to take.

    Tune in.

    Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

  • In today’s special Friday episode, The Ken’s Praveen Gopal Krishnan (aka PGK) joins hosts Snigdha and Rahel to talk about India’s complicated relationship with 10 minute delivery apps. They talk about how these apps are shaping our economy and society at large, and more importantly how we, as users, are shaping them.

    Why do we pick a particular app, what makes us switch to another one and what makes us abandon them all together?

    PGK asked his readers just that in a recent survey he carried out in his weekly newsletter, The Nutgraf. You can check it out here.

    You can also check out the Bangalore floods edition Snigdha mentioned, here.

    Listen to Kabir Biswas talk about Dunzo and the quick delivery business on First Principles.

    If you're curious about the time everyone except Zepto assumed quick commerce was dying, click here.

    P.S Tell us what you thought of this episode.
    a) Was the subject interesting enough for you?
    b) Did you enjoy the conversation?
    You can write to us at [email protected].

    Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

  • At the time of demonetisation, the country was desperately seeking an alternative to cash. And a payments regulator called NPCI or the National Payments Corporation of India, was our unexpected knight in shining armour.

    The NPCI managed to launch UPI at just the right time. This was a revolutionary, once in a generation product that really put the NPCI on the map.

    Over the years, UPI also became a huge political asset for the Central Government. That’s evident from the fact that political leaders, including the PM, have made it a point to repeatedly endorse UPI.

    But nearly two general elections later, the pressure is on for the NPCI to come up with a new product, the next UPI. And the NPCI is really feeling the pressure.


    Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

  • New-age D2C mattress brands like Wakefit and The Sleep Company have successfully made orthopaedic mattresses into a mass product. They are changing the landscape of the mattress market in India with their innovative science and tech based approach and clever marketing techniques.

    Wakefit, for example, literally offers a “sleep internship" where all you have to do is "sleep for 9 hours everyday for a hundred days and earn up to 10 lakh rupees."

    It's come to a point where even older and bigger mattress makers have had to adapt these changes and start selling these orthopedic mattresses.

    But is this really about the science or more about the selling?


    Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

  • A couple months ago, Xiaomi released a new product – the SU7. This wasn’t a smartphone, or any other gadget that you would have otherwise associated with the Chinese company. The SU7 is actually Xiaomi’s first-ever Electric Vehicle.

    Now, this is a major milestone for Xiaomi. It has become the first smartphone maker to successfully launch an EV. Funnily enough, this is something that many smartphone makers and technology companies – from Apple to Samsung – have tried to do but failed at. Until now.

    But what do smartphone makers have to do with EVs?


    Tune in to find out.

    Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

    By the way, have you listened to The Ken's early careers podcast, The First Two Years? In the latest episode, the show's host Akshaya Chandrasekaran talks about how to navigate work friendships. You can check it out here.

  • Indians have really been warming up to credit cards lately. More than a 100 million credit cards are in circulation in India as of now. And this rise has a lot to do with the benefits customers get: cash back deals and reward points that you can collect and redeem for anything from flight tickets to stays at fancy resorts.

    But between the two, cashbacks are a more straightforward method of making the most of your credit card. Availing reward points, on the other hand, requires a combination of skill and patience.

    And between the two, there’s one that banks actually don’t like.

    Tune in to find out.

    Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

  • In this week's Daybreak Special episode, hosts Snigdha Sharma and Rahel Philipose speak to The Ken's Shivani Verma about her investigation into Pharmeasy's dubious business practices.

    The once IPO-bound company is under the scanner for its 'unethical' ways of upselling alternative medicines and supplements. Everyone – from Pharmeasy's own pharmacists, to the doctors who call behalf of the company to validate a customer's prescription – are under pressure to sell these supplements.

    The saga began with Pharmeasy’s 2021 acquisition of Bengaluru-based e-pharmacy Medlife, where former executives noted a similar trend of upselling alternatives and supplements. This comes amid ballooning losses and immense pressure from investors to show profitability.

    So what's the deal? Why is Pharmeasy going down this route?

    Tune in to find out.

    Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

    P.S. Daybreak episodes drop daily now :)

  • Thanks to Swiggy and Blinkit, it’s gotten to a point where getting everything – from your groceries to a literal water cooler – delivered to your doorstep within minutes has become pretty routine. Something we expect.

    But there is so much going on behind the scenes to make that delivery possible. Like one executive told The Ken, it’s a combination of solid logistics and precise inventory management.

    Pulling that off with just groceries that you can easily throw into a carrier and strap on to a bike is one thing. But then you go and add things like water coolers, mixer grinders, even iPhones to the mix. It sounds like a logistical nightmare.

    But it’s a nightmare that quick commerce apps like Blinkit, Swiggy Instamart and Zepto have dived headfirst into. They are becoming everything stores, almost like ‘mini Amazons’. And with that, the very nature of quick commerce is changing.

  • If you were flying sometime last month, you may have noticed, staff from Digiyatra, the contactless, biometric entry system at airports, were repeating the same thing over and over again to passengers at the entrance: “The old app is discontinued, please download the new app.” Passengers were only given this information at the airport. None of them received any notifications or SMSes.

    Apart from inconveniencing passengers, this also sent alarm bells ringing among some of them. Because, think about it. Usually you're asked to update an app, not delete it and download a new one, right?

    Anyway, most attributed it to some kind of a tech upgrade, which was also what Digiyatra Foundation (DYF), the company that runs the app said. Apparently, it was a part of their plan to expand to a larger user base.

    But you know what? That’s not the real reason. Behind it all, is a scam.

    Tune in.

    Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

    P.S. Daybreak episodes drop daily now :)

  • No other payment aggregator has been able to pull off what Phonepe has in less than a year.

    Its nearly 50 per cent market share is obviously a huge draw for new merchants. And in the last couple years, its been able to onboard some pretty big names like Bharti Airtel and IRCTC.

    But the bigger the client, the more ruthless their demands. At the end of the day, they are only loyal to the aggregator that promises them the lowest prices and highest success rates.

    So how does PhonePe make sure that it stays on top? And where does that leave everyone else?

    Tune in.

    Correction: The host mistakenly referred to NPCI as NCPI towards the end of this episode. We apologise for the error.


    Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

    P.S. Daybreak episodes drop daily now :)

  • The lure of appearing on the popular reality show on national television is so strong that even startups that already have been funded by VCs and institutional investors want to get on Shark Tank. In fact, investors themselves are asking their founders to go on the show.

    Money or funding is not the goal for these startups. It's the marketing opportunity they want.

    But Sony, the producer of the Shark Tank is trying its best to make sure that the show doesn't lose its real purpose: to be an investment platform.

    Tune in.


    Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

    P.S. Daybreak episodes drop daily now:)

  • Contrary to its name, the US-based skincare brand 'The Ordinary' pulled off something pretty extraordinary when it was launched in 2016. From the beginning, it was all about transparency. It veered away from fancy packaging, instead opting for simple labels that list out all of the main ingredients, or 'actives', that were used to make the product.

    And just like that, the brand managed to demystify active ingredients for everyone!

    This kicked off somewhat of a skincare revolution around the world, including in India. Today, anyone who understands skincare knows what active ingredients are and which one is best suited for their skin. Suddenly, hyaluronic acid, niacinamide, AHAs and BHAs are all part of common parlance.

    But it took more than just 'The Ordinary effect' to get here.

    Daybreak co-hosts Snigdha Sharma and Rahel Philipose speak to Shamika Haldipurkar, the founder of premium skincare brand d'you, and Vasudha Rai, former beauty editor of Harper's Bazaar and skincare content creator, to unpack this change in perception.

    If you have already listened to this episode, please give us your feedback here.

    Correction: The host mistakenly referred to The Ordinary as a US-based company instead of Canada. The error is regretted.

    Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

    P.S. Starting this week, Daybreak episodes drop daily :)

  • CP Plus, one of the most popular CCTV camera-makers in India, gets 80% of its supplies for its parent company, Aditya Infotech Ltd (AIL), from the Chinese security-equipment manufacturer Dahua Technology.

    Dahua and Hikvision, another Chinese surveillance-tech firm, are facing sanctions in the UK, US, Australia, and other countries, for their connection to the Chinese government.

    But in India growing surveillance tech market, both these companies enjoy more than a 50% market share. And bringing them under control is turning out to be complicated for the government.

    Tune in.

    Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

  • A few days ago Meesho closed the first tranche of its $600 million funding round by securing $275 million. The e-commerce unicorn has impressed investors lately thanks to its sustainded operating growth and the reduction in its monthly burn rate.

    Over time, the platform has built a kind of dominance in India’s smaller cities and towns that become the envy of its competitors —all thanks to its super affordable unbranded products.


    But now, Meesho wants to boost its profits. For it, it's relying on something that’s a bit out of character for it. It is betting big on Meesho Mall, a space dedicated to legacy and D2C brands.

    But with small-businesses and unbranded products embedded in to its very DNA, is Meesho ready to take the big brands route?


    Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

  • You may be surprised by how often bank lockers are robbed. According to Finance Ministry data, close to Rs 200 crore has been stolen from locker facilities in the last three years alone.

    This is pretty disconcerting, especially considering that for the longest time the bank locker has been considered the safest place to store your most precious valuables.

    It also doesn’t help that every aspect of locker management in banks – from actually opening your locker, to eventually closing it – is extremely complicated.

    The Supreme Court recognised this. In 2021, it passed an order that was meant to make lockers more secure. After that, the RBI issued a new set of guidelines on locker management.

    But three years later, experts say the RBI guidelines are protecting banks more than customers.

    So, the question is: Is your locker really the best place to store your valuables?

    Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

  • When Gaurav Munjal started Unacademy, the edtech unicorn, he hated the offline coaching business. Edtech companies have tried to stay away from offline because of a number of reasons like low profit margins and huge capital.

    But with the edtech downturn, Gaurav Munjal, finally admitted to the press that he’d been wrong and had overestimated the online business. This came at a time when Unacademy's online business was free falling. So the edtech shifted focus to its offline coaching network which now makes up 50% of its business. From celeb endorsements to massive discounts on its fee, the edtech is doing everything it can to counter its rivals like Allen and Aakash Institute.

    Unacademy is changing its very DNA but experts are raising questions about the long-term sustainability of the business.

    Tune in.


    Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.